6 days delay Courier delivery.

Complain ID : CCN055401   51  

Courier Service Complaint Complaint Date: October 20, 2021
  • State :  Rajasthan
  • City :  Jodhpur
  • Address: L 59 A, Medical Colony,. Workshop Road
Respected Sir,
On 7th of October, my dad [Mangilalji Patel] sent a courier of LR Receipt from Arsikere Karnataka, to Jodhpur Rajasthan from PROFESSIONAL COURIER SERVICE, the LR receipt was arrived in jodhpur on 11th of October and it was out for delivery. Even we called him many times he often used to say that the delivery boy is out for delivery and within evening he will deliver the post to you but the person did not deliver the post till 16th of October. This LR receipt was posted from Karnataka because my dad sent Cycles from Karnataka to Rajasthan by rail transport. We should need to submit this LR receipt to railway parcel office jodhpur if we need those Cycles but the delivery boy did not deliver. We call him many times but often he used to say the same reason. We contracted him on the given number:- 02912622100 & 7413918333.
Due to the penalty was rising we my Jijaji [Sister's Husband] went to the parcel office jodhpur and received Cycles from one procedure. Now the Complaint we are registering to you is that we have paid penalty of Rupees 3200 approximately. We went to the Courier office in Chopasni road, first day when I went he said us to come on 1:00pm next day and we will see to that issue. I obeyed him and I went again on next day [20/10/2021] and when I said about that post delivery, he argued with us and using vulgar words to us, saying that there is no issue from our service and it's your fault. He also said that the deliver boy came to your quarters and the door was closed. He lied to us as our home's door was not closed and 24hrs the family's members were inside house. And he also said that do what you want to do. So at last I'm tired of him and registering complaint before to you. So I am requesting to you that plz do enquiry towards him.
Complaint Against / To: Professional Courier Service, Jodhpur

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