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not received cylinder but received the msg of delivery

Complain ID : CCN03828   20  

Corruption Complaint Complaint Date: January 26, 2015
Modified date: January 26, 2015
I booked cylinder on 21-01-2015.
Today on 26 I got msg of cylinder is delivered on 24 by cash memo 339186.but we didn't receive. This thing is not happened first time..kindly solve this kind of problem

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.