Received damaged dinner set from Flipkart but they keep canceling return request

Complain ID : CCN059863   27  

Consumer Complaint Date: October 6, 2022
  • State :  Delhi
  • City :  New Delhi
  • Address: House No. H-9a, Gali No.2, Sant Nagar Ex, Near Montu Shah Cable
I ordered Laopala 33 pc dinner set from Flipkart and received it damaged. Contacted the customer service multiple times and they never teanfer the call to senior and keep giving fake pickup promises. The return keeps getting canceled again n again. Keep getting pick up details on daily basis but the person never show up and keep disconnecting call. The pickup person earlier refuse to pickup twice as he was on bike and couldn't carry the dinner set on bike.Flipkart canceled the return request multiple times even after sharing puctures of damaged item. Flupkart has worst customer service and return policy. Will never suggest Flipkart to anyone.
Complaint Against / To: Flipkart and seller Ezig

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