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PAYMENT CREDITED TO A WRONG ACCOUNT AND PICK UP CHARGES DEDUCTED FOR DEFECTIVE GOODS

Complain ID : CCN041357   39  

Consumer Complaint Date: September 10, 2019
  • State :  Delhi
  • City :  East Delhi
  • Address: HNO-B 392 IST FLOOR, NIRMAN VIHAR, NEAR METRO STATION, NEW DELHI East ,Delhi,Delhi,India,11009
WE PLACED ORDERS ON CLUB FACTORY.WE HAD ORDERED TWICE FOR SAME ARTICLE AND ASKED FOR REFUND.WITHOUT ANY PROMPTING FROM OUR SIDE THEY CREDITED SOME ONE ELSE`S MOBILE NUMBER WITH THE AMOUNT.
RECENTLY SHOES WERE ORDERED.THEY SENT A DEFECTIVE PAIR A PHOTO WAS SENT A MAIL WAS RECEIVED THAT NO DEDUCTION OF PICK UP CHARGES WOULD BE MADE.HOWEVER THE MONEY WAS DEDUCTED.THEY ARE NOT REPLYING
Complaint Against / To: CLUB FACTORY

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