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Not received my order Order id 697478

Complain ID : CCN063197   38  

Consumer Complaint Date: July 6, 2023
I have purchased beauty products from Dreams makeup on Instagram on 15th June 2023. However, i still didn't receive it.
Now they guys are not responding to my calls , chats and emails.
Order id 697478
https://dreammakeup.in/product/new-premium-mystery-box-any-8-random-item-will-come/?fbclid=PAAaYRMxlZGvb0AKHiTBIaCZtSrWNmQJ19_ELD2W5bQ_5EDrHG5UyzCSI3BJ8
Complaint Against / To: Dream_makeup27 Instagram

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.