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Myntra is neither refunding money nor sending product back

Complain ID : CCN047446   30  

Consumer Complaint Date: August 23, 2020
"Since Feb'20, Myntra is not refunding the money for a "Shaftesbury Navy Blue Blazer" which I had purchased. I had returned the product since I found it inferior quality and was not looking like a new & unused product. The product was returned in Feb'20. However since then myntra has been just saying " quality check failed" and neither has returned the product to me nor the refund inspite of multiple complaints raised with them.

I need this issue to be resolved and want my refund of about Rs 1800"
Complaint Against / To: MYNTRA Online Shopping

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