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Complaint regarding faulty Croma TV

Complain ID : CCN018112   34  

Consumer Complaint Date: May 7, 2016
Modified date: May 8, 2016
Ref. BON150416FS00004
Dear Sir
1. Pls refer above said complaint regarding faulty Croma TV. We were telephonically Informed by croma customer care that the faulty Croma product ( TV) will be replaced by the Croma Store ( Redisan blue dwarka sector-13, New Delhi ).
2. As informed by Croma cc, they have sent email to Croma store for replacement of that model by a new TV.

3. I have visited your Croma store on 27& 29 May 2016. We learned that said product is not available, they want to provide lower version ,, smal in size, and audition Money I.e around ₹ 10,000/-
4 . I request Croma store to provide at least at par version and with same specification.
4. They are not responding our email . Kindly interfere and assist us
Regard
Akhilesh k dubey
C302, Chinar CGHS, plot no3, sector 18, Dwarka New Delhi 110078,
Mo 9968604112

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