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Online buying and delivery of incomplete product

Complain ID : CCN021113   39   Complaint's Reply

Consumer Reports Complaint Complaint Date: July 15, 2016
Sir/Madam,
I have bought a vaccume cleaner of Karter brand of 5692INR for domestic use from"industrybuying.com" but i have recived a incomplete product i.e. the cartridge filter is missing and on calling to the company there is no authentic action and a reply given to me. I dont know how to proceed forward.

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    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.