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Complaint regrading Samsung Mobile Refuse to repair by service center

Complain ID : CCN022511   70  

Consumer Reports Complaint Complaint Date: September 12, 2016
Modified date: September 17, 2016
  • State :  Delhi
  • City :  East Delhi
  • Address: C-143 Jhilmil Colony New Delhi-110095
Dear Sir

My wife have J7 Samsung Mobile, its screen have some problem and mobile is in warranty period. i have approached to Service center of Samsung in Shakarpur New Delhi but they have responded very badly, not only they refused to repair giving condition that they have no part available but their behavior towards customer is unacceptable to me. My warranty is about to expire, i have visited them twice since last week every time they are giving same excuse of unavailability of part, i am feeling harassed by them and writing this complaint, please help me

Address of service center:

Authorized service center (mobile Phone) B2X Service Solutions India Pvt Ltd, H -51 Main Vikas Marg opposite Heera Sweets Shakarpur New Delhi-110092, Phone-01165272767,

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