Paid for medicine never received

Complain ID : CCN045430   37  

Consumer Redressal Complaint Date: May 29, 2020
My subscription registered with my mobile no 9198366282. Paid for the medicine on 14.05.2020 for Rs 852

But i am very disappointed they have never sent us my medicine
Complaint Against / To: Docsapp

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.