give suggestions

Complain ID : CCN05076   49  

Consumer Redressal Complaint Date: February 17, 2015
Modified date: February 17, 2015
My mobile Samsung s duos 2 hangs very much, to get relief from it I have also disabled many installed apps but it still hangs. I have bought it 26-05-2014.please help. I also wanted to upgrade it to kitkat .how can I??

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