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Wrong package plan by dish tv connection

Complain ID : CCN016897   44   Complaint's Reply

Consumer Forum Complaint Date: March 31, 2016
Modified date: March 31, 2016
dear sir
my name dharmendra singh . i have a dish tv connection & mene 7+5 sceeme ke tahet RS 1775 ka recharge kiya jiski validity 21/09/2016 honi chahiye thi lekin mera recharge 23/03/2016 ko off ho gya hai.jiska mene mail company me kiya or kai baar call kiya lekin company ki or se koi response ni mila.
Dear Customer, This is an Auto Response to the mail sent by you. We apologize...

Nice Mania
16:00 (19 hours ago)

to customercare


customercare
19:15 (16 hours ago)

to me
Dear Sir/Ma'am,

Thank you for writing to us.

This is with reference to your e-mail, kindly elaborate your concern
clearly along with Subscriber's 11 Digits VC number so that needful can be
done.

For further assistance, please write to us at customercare@dishtv.in or
by visiting - http://www.dishtv.in/email-us.aspx

Thank you for choosing Dishtv, We value your association and assure you of
our commitment to serve you better.

Warm regards,
Zakir Khan
Customer Service
DishTV

To contact us, please call on these numbers
MTNL / BSNL...local call/Other Telecom operator as per caller's tariff plan
1860-180-3474; Only Non MTNL / BSNL 60013474 (Prefix 011 for North; 022
for West; 033 for East; 044 for South); All lines: 0120-2550000.


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    Hope you are doing good.

    We are sorry for the experience you had. Please write to us about your problem with your VC number and registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.