Spilt AC unit problem within warranty period

Complain ID : CCN053787   24  

Consumer Forum Complaint Date: July 25, 2021
  • State :  Punjab
  • City :  Ludhiana
  • Address: House No29 Kailash Nagar 3k Ferozepur Road Ludhiana
I purchased a split unit of Mitsubishi Heavy Duty Industries (SRC20CSS-S6) on 05-July-2020 from Tirupati Enterprises Ludhiana. But unit not running in normal condition.
It start giving problems n this summer season. I have complaint the company from 14 June2021 + 19.06.21. + 14.07.21. + 21.07.21. + 22.07.21.
All times engineers say its leakage problems and done temporarily solution.
Last times ,they change the entire coil of unit, but unit not working still now.
Now they said your warranty period is over.
I cursed myself for trust on this company & buy the unit of this company, even higher rates than others.
In this summer season, beside enjoy the cool air of unit, I have harassed & mentally upset in complaining to customers care & deal with repairer engineers 5 times in a month while.
So I want to change the unit or return back my money.
Complaint Against / To: Mitsubishi Heavy Duty Industries

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