Order placed on Azexon.com successfully through online payment but it is not shipped and no sms or e

Complain ID : CCN050304   42  

Consumer Forum Complaint Date: December 31, 2020
  • State :  Assam
  • City :  Jorhat
  • Address: Sundar Path, Opposite Gattani Flour Mill,5th Building From Right Side,, Lichubari
I placed an order on 12/12/2020 in Azexon.com online shopping corner which order number is #9560 and I successfully paid for it through online payment mode (Transaction id : OTHPG 220829 ,Cashfree 9620050705). But no any email or sms was received from Azexon.com. When I tried to contact with them its email and mobile number is inactive. I have no way to contact with them. So I want to inform you against this transaction through cashfree payment gateway for Azexon.com. Please take necessary action for refunding my money from Azexon.com.
Details are given below:
1. Date of transaction: 12/12/2020
2. Amount of purchase: ₹610/-
3.Transaction id : OTHPG 220829 & Cashfree 9620050705
4. Order ID :9560
5. Description of the problem; No any response from Azexon.com end. No any response for Email sent from me.
6.Details of email : aroopjyoti2019@gmail.com
Screenshot of email communication are attached herewith
Complaint Against / To: Azexon.com

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