Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Double charge for single trip

Complain ID : CCN052337   80  

Consumer Forum Complaint Date: May 15, 2021
On 6 May I tried to book my journey from Morena to Indore. 760 rs deducted but ticket was not issued. Later on talking with customer care he assured that money will be refunded to my account. I booked another ticket and I was charged 784 rs. Today is 13 May, my money not refunded into my account. I'm attaching screenshot of the payment. Please refund my money.
Complaint Against / To: Hans Travels

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.