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Delivery of Wrong Product and Not Refunding the amount

Complain ID : CCN043287   31  

Consumer Forum Complaint Date: January 4, 2020
I've ordered HealthFit Shoes from Flipkart on 6-12-19 and the same was delivered on 9-12-19 but I received different shoe for each foot
Since then I raised 2 Replacement and 2 Refund requests but it is being cancelled after the given time of pick up
But i have not received any call from the delivery partner
I've been calling customer care and there is no proper response
It's been 26 days since i have recieved the product and still no response
I am attaching the photo of the product
Complaint Against / To: Flipkart

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