defective dress

Complain ID : CCN08157   22  

Consumer Forum Complaint Date: April 6, 2015
Modified date: April 6, 2015
i just want to return or exchanged my dress,which i received today.i noticed that it is teared in front side
So pl solve my complaint.

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.