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Complaint against Flipkart for not deliver my product from past 4 month

Complain ID : CCN045300   45  

Consumer Forum Complaint Date: May 22, 2020
@consumerforum_
I have purchased AC from Flipkart On 25 feb20,they sent defective pcs whicg was found after installation,then I raised return request immediately and they agreed to replace that AC but second day they rejected my return from their side saying that technician visit found OK then I call to whirlpool the manufacturer And confirmed that they didn't send any technician to my place after installation and flipkart have updated fake information to cancel the return ,then again I raise my voice to flipkart then they agreed to replace the item but its been 3.5 month still m not having the replaced item even they didn't reply to my mail my calls .They are delivering from 1 month i. my area and they will swnd the AC if I purchase new another one but they donot sending my already purchased item ...It is a humble request to plz look in to the matter

My Order ID - OD117948581639664000
And my mobile no is 9993573405


I am sending some snapshot to give their respond to me they are just making this case to pull and ignoring to me to respond
Complaint Against / To: Flipkart

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