Complain ordered item mobile phone not delivered, alos not got refund money

Complain ID : CCN041156   30  

Consumer Forum Complaint Date: September 2, 2019
Modified date: October 6, 2019
  • State :  Gujarat
  • City :  Surat
  • Address: 27 Sai Rachana Society
I ordered mobile phone onhttps://www.shoopkaart.com/index.php?route=account/order/info&order_id=4492

Payment given through phonePe mobile application. Rs 18999.

Now website closed also toll free number not work.

I also contact phonePe call center they want cyber complaint from near police station.

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.