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Booking Cancellation for Refill Ref. No. 598072

Complain ID : CCN08181   26  

Consumer Forum Complaint Date: April 7, 2015
Modified date: April 7, 2015
I regret to state that I have been continuously suffering the problems regarding my domestic connection bearing consumer no. 44801. For the last few days whenever I do my booking through SMS platform first it gets booked and I get the refilling reference no. for the same. But automatically it gets cancelled without stating reasons of this cancellation. I sought you to resolve the issue at earliest from your side. Otherwise regretfully, I will have to close the connection from your dealership and take legal action against your service.
I feel that you will respond quickly and give explanation for the continuing cancellation in my booking.

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.