Unable to provide service on time

Complain ID : CCN010231   25  

Consumer Forum Complaint Complaint Date: May 6, 2015
Modified date: May 6, 2015
08 April 2014 i contact to Barrackpore Karbonn mobile Service Center because my handset display was broken then they said that deposit 500 rs and leave this handset for 10 days. After 10 days when i called them they said we need more time. Then i contact them after 28 days and they said yes your handset now ok please take this today(06-05-2015) i went to service center but they are say sorry we need more time. I am totally disappointed.

Service center name:- Systems & Services.
Address:- 195 Barasat Road, Syndicate Bank Building, Barrackpore, Kolkata- 700122.
Tel no of the center:- 033-2545 7099 and mobile no:- 9230529653.
E-mail id of the center:- sysser.bkp@gmail.com

My handset model no:- Karbonn A12 star.
IMEI no:- 911305402785001
A recipe copy no that they provide me that is:- (2090)

Its my humble request please help me.

..................Tanay Biswas
My contact no:- 7384433677 and 7797569893
my e-mail id is:- tanaybiswas66@gmail.com and tanay.biswas@tcs.com

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