online reservation failed

Complain ID : CCN010822   32  

Consumer Forum Complaint Complaint Date: May 15, 2015
Modified date: May 15, 2015
  • State :  Delhi
  • City :  Central Delhi
  • Address: 9th Floor, Bank Of Baroda Building, 16, Parliament Street
i have booked 4 tickets from chennai central to tirupati for 17/05/2015 ( train no.16053). i booked the tickets on 14/05/2015 through online reservation. the tickets were not yet confirmed but the ticket fare has been deducted form my account. what is the prrocedure to get refund the amount. i also have my taransaction id.

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.