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non refund of mobile amount

Complain ID : CCN017772   44  

Consumer Forum Complaint Complaint Date: April 28, 2016
  • State :  Punjab
  • City :  Patiala
  • Address: 1534/3, Ragho Majra, Baldev Halwai Gali, Jangi Jatha Gurudwara Patiala
I BOUGHT MOBILE MAKE THROUGH ONLINE AND PAID RS. AS A COST AT THE TIME OF PRICES AVAILABLE AS PER MARKET. THE MOBILE WAS DELIVERED ON WHICH WAS DEFECTIVE AND THE SAME WAS RETURNED TO THE COMPANY AND REVERSE PICK UP WAS TAKEN BY THE REPRESENTATIVE OF THE COMPANY AND STANDS DELIVERED/RECEIVED IN THEIR OFFICE FOR THE LAST 7 MONTHS APPROX. I MADE SEVERAL CALLS TO THE COMPANY BUT EACH TIME ONLY PROMISE TO SEND THE AMOUNT ON VERIFICATION BY OUR TECHNICAL DEPARTMENT. ALMOST 10-15 TIMES THEY MADE FALSE PROMISES AND ASKED ME SEND BANK DETAILS ACCOUNT ETC. THUS WASTING THE TIME BUT NO REFUND OF AMOUNT HAS YET BEEN RECEIVED.
I WAS BADLY NEED OF PHONE AND TOOK ANOTHER PHONE FROM THE MARKET WHICH I HAD TO INCURR EXPENDITURE EXTRA DUE TO NON COOPERATION BEHAVIOUR OF THE FIRM AND I WASTED MY SECOND MOBILE AMOUNT. THIS HAS CAUSED VERY MUCH FRUSTRATION AND I ALSO FALLEN ILL SOMETIMES BACK.
I REQUEST YOUR GOODSELF TO GET MY WHOLE AMOUNT DEPOSITED BE REFUNDED AND ALSO RS.10000/- AS COMPENSATION HARRAASSMENT CAUSED TO ME BE PENALISED ON THE FIRM AND GET ME JUSTICE PLEASE.
TANVIR SINGH
S/0 LATE S.GURPREET SINGH,’
PATIALA

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