Complain Xioami India received my mi A1 phone on 03-02-18, it had display issues the from the second
Complain ID : CCN030644 47 Complaint's Reply
Consumer Forum Complaint
Complaint Date: February 15, 2018
Modified date: March 5, 2018
- State : Jammu and Kashmir
- City : Srinagar
- Address: C/o: Mohd. Amin Sheikh Wanbal Rawalpora Near Railway Bridge
I received my mi A1 phone on 03-02-18, it had display issues the from the second day, registered a complaint on 08-02-2018 with xioami but till no I recieved no reply from xioami and to my surprise after calling them today one of their representatives told me it's 11th day of purchase and they can't provide a replacement now while still confirming that I had called and registered the complaint on 08-02-2018.
Kindly help in this regard
Kindly help in this regard
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Complaints
Resolved by Kochey Mujtaba:
(5 of 5)
The compliant is now resolved, you dont need to approve it
Reply by Prateek:
(5 of 5)
Hi Amin Sheikh. Do you have your call history with you that you made a call to xiaomi customer support. Attach all those proofs and sent the email to xiaomi. I can provide you the escalation email directly if you dont get response.
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