Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Big delay in replacement Panasonic P41 mobile phone

Complain ID : CCN010364   12  

Consumer Forum Complaint Complaint Date: May 8, 2015
Modified date: May 8, 2015
On 27th March 2015 I submitted my Panasonic P41 due to some display problem to the service center at Patil plaza pune. later on after 20 days they told me that replacement of new mobile will be given by the company and it will be despatched from Wagholi, pune. My question is why this delay to give new mobile to me. Does it really takes 20 days to reach from Wagholi to pune. And now since from the last week I am trying to call the service center but it is closed over a week. Please help me to sort out this issue.. I am calling to Mr. Chetan but every time he answers like once mobile come to us we will give you. I think after a year also he will repeat the same.

Thank you,
Rohan Badave
+91-9730459747

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.