Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Baggage not received yet

Complain ID : CCN09991   38  

Consumer Forum Complaint Complaint Date: May 3, 2015
Modified date: May 3, 2015
  • State :  Maharashtra
  • City :  Mumbai
  • Address: 1st Floor, Sunder Mahal, 141, Marine Drive, Churchgate
I travelled by EY206 from Abu dhabi to Mumbai recently. I started from Stuttgart on 1st of May-15.After reaching Mumbai airport on 2nd May-15 early morning at 3 a.m. , was rigorously searching for baggage for 1 hour.I came to know after an hour that too after reaching to Etihad's counter that baggage was transferred to another flight at Abu dhabi without informing us. Ridiculous !!! I mean these guys do not even take that customer should at least be informed. Now after 24 hrs I've not received my baggage yet.& when called these ppl r rudely answering or disconnecting my calls. Offffsssss! Feeling helpless!

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.