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Refund not done yet by hathway internet cheats me

Complain ID : CCN021232   33   Complaint's Reply

Consumer Court Complaint Date: July 21, 2016
Modified date: July 21, 2016
On 7th of this month i have made 2 payment, in both the cases amount has been taken, and as per confirmation from bank hathway internet has received the same, However, I have request for refund which is pending from 7th of this month and every time when I ask for refund your customer support ask for 15 working days which is 19 normal days, RBI transfer amount within 2 days, but you have policy of holding customers money for as many as days possible.

Ass hole, cheats do not have money to run their company so either they beg for money or hold customer money to interest our of it.

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    Dear Customer,

    Call us and share your details: 011-61656655, +91-11-66471111, +91-11-26188547

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    Address : AB-6, Safdarjung Enclave,Nr.Kamal Cinema,
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    Try to understand what customer need before posting copy past reply. i have already called your customer support more then 10 times and every time they promise for call back nothing happens I have also triggered email to your support team almost 20 times but response are non effective and same copy pasted

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    REFUND NOT DONE YET BY HATHWAY INTERNET CHEATS ME by Hathway Broadband:

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    Dear Sir,

    we apologize for the inconvenience. Please inbox us your Hathway account number and location. An executive will get in touch with you soon.

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    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.