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Not giving refund after 60 days

Complain ID : CCN055340   69  

Consumer Court Complaint Date: October 16, 2021
  • State :  Gujarat
  • City :  Surat
  • Address: B/1004, Sai Drashti Residency, Near Shikshapatri Height, BKosad-variyav Road
On August month I took service from gtpl and I paid 6000 rs as per conversation with their agent internet service was about to start within 1 week from the payment but even after 2 weeks they were not able to start internet service. So I cancelled the service ans initiated refund process. As per their policy it will take 45 days.Today it is 60 days itself and I went to gtpl head office Surat but they didn't give me refund cheque.
Complaint Against / To: Gtpl surat

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