Delivering wrong product

Complain ID : CCN046620   35  

Consumer Court Complaint Date: July 18, 2020
  • State :  Maharashtra
  • City :  Pune
  • Address: Genesis, Near Sai Mandir, Wadmukhwadi, Alandi Road, Pune - 412105
I One seater recliner from Furny, online. The website showed that the recliner will have cup holder and Extra storage. There was an image of extra storage on their website. Also before paying, I had an online chat where I confirmed about extra storage. When the product was delivered it did not had Extra storage. They are denying that the recliner has extra storage. I have emailed them and also messaged through Whatsapp. I showed them the image and also emailed them the chat history. No one is responding to me.
Complaint Against / To: Furny

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