Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Amazon India Delivered wrong product, refusing to to replace/refund. Order# 408-0103095-5713129

Complain ID : CCN042130   24   Complaint's Reply

Consumer Court Complaint Date: October 8, 2019
Modified date: October 9, 2019
Order# 408-0103095-5713129.
I ordered a piece of suitcase on 29/9/19 from amazon.in, got delivery on 2/10/19. opened the package on 2/10/19 and emailed their customer care with photos of the wrong product delivered. They replied to wait and follow up on 8/10/19 for the same. i called on 8/10/19 and they told me that their back end team has told them that they sent the correct product and therefore they will not refund or replace this order. please resolve this issue asap.
Complaint Against / To: Amazon India; seller- Cloudtail India

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    ajay singh

    Airtel DTH complaint. by ajay singh:

    (5 of 5)

    I am old subscriber of Airtel DTH id "3010367185'. my dth service provider game Platinum 6 Games Topup @51/p.m. activated without my knowledge and confirmation and start deducting monthly subscription charge without informing me. i called customer care for this service stooping and refund my amount they deny to do and tell me this service activated by phone call. other serious issue is every month they suspend my account till rs.10 balance in my account and after recharging the account they deduct rs.15 for re-activation charge.

    i want to know how much balance required to suspend any account if customer old than five years.

    Kindly take necessary action against him to save customer money and stooped such type of marketing strategy to activate promotional service by service provider without knowledge and confirmation of customer. it will be totally against consumer and no one available to hear their problem.

    Please resolve the issue and instruct to service provider to refund the amount.

    i am very thankful to you.

    Regards

    Ajay Singh

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.