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2% Surcharge charges by customer on card payment

Complain ID : CCN057030   53  

Consumer Court Complaint Date: March 19, 2022
Jindal Eye Hospital Vaishali Nagar Jaipur
Charging 2% extra on bills if payment made by digital payment.
As per RBI guidelines, fees should not be passed to customer but this is happening totally illegalally here
For 35000 i paid 35700

Can i one look and take some corrective measures

Thank
Complaint Against / To: Jindal Eye Hospital Jaipur

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