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Wrong delivery of products

Complain ID : CCN063832   98  

Consumer Complaint Complaint Date: September 12, 2023
On 24th Aug 23, I ordered 4 Fashor kurtas from Ajio.But on 31st August I received only two kurtas and the other two were old clothes with no tags and brand marks.
On giving complain on the same day to Ajio, they said to wait for 3 days. After 3 days they cancelled my return request saying that the items has been correctly sent.If ajio has sent right, how can i receive wrong items.
Recently, such type of cases happened too with my friends and this type of fault of ajio is increasing day by day. But the customer care team is not at all concerned about this.I have raised return request for continuous 3 times.They are simply saying sorry for the inconvenience caused.By saying sorry the problem does not resolve.
Please look into the matter and help me to get my refund amounting to Rs 1560/- .
Complaint Against / To: AJIO

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.