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Dinning table sent not in a good conditions

Complain ID : CCN061590   74  

Consumer Complaint Complaint Date: March 16, 2023
  • State :  West Bengal
  • City :  Kolkata
  • Address: 119 Narayan Roy Road; Barisha; Kolkata 700008
I have ordered for a Dinning set sheesham(1+4+bench) at estilo furniture. The dining table that we saw in the showroom was delivered on 4th March 2023 but not shipped in a fresh condition.There are many scratches in several places on the table and chairs, Which proves that the table chair used by someone else was provided to me. Not only that The two pieces of wood are joined and the gap in between allows light to enter. Corner of the table is in a broken conditions.





A polisher has not yet been sent and a bench leg has not been sent.But full payment was taken from me on 28th February 2023.
Complaint Against / To: Estilo furniture

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.