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complaint against life plus cooler

Complain ID : CCN019491   43   Complaint's Reply

Consumer Complaint Complaint Date: May 28, 2016
  • State :  Delhi
  • City :  East Delhi
  • Address: A-748, Ground Floor, G.D Colony
Hi,

I bought a cooler of life plus company from my nearest shop (vaishno paints mayur vihar phase 3, new delhi.). he provide me 2 year onsite warranty from company side with a warranty card. now when i use it for day, there was a water leakage problem. i contact to shop, he provide me the exchange facility for the cooler. i exchange the cooler 3-4 times but the problem was not resolved. after that seller contact to the company life plus. the company told me that there was a problem in first slot of the cooler and we will provide you a new cooler from second slot in next day evening. i try to contact many times to seller and company but the cooler problem is not resolved. Now after spending 20 day company did not sent me the cooler and continuosly making me fool. please provide me the right way so that this type of company should be closed. i want to back my money please help.

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.