Broadband Plan Termination
Complain ID : CCN055384 42
Consumer Complaint
Complaint Date: October 19, 2021
- State : Gujarat
- City : Gandhinagar
- Address: F 201, Divya Sanskar City, Sargasan
I have broadband connection from GTPL. I have 9 months plan for internet that is ongoing. I shifted my house recently and I asked for connection shifting on 8th October. Since 10 days, they are not coming and I am calling them every 2-3 days for reminder. I asked them that if they can't shift it then cancel my plan and refund my money for remaining days (218 days since the complaint). They are also not giving me a deadline now. Previously they said it will be done in 7 working days, which are over but now all they are saying that it will be done soon but no progress yet. I am only asking to refund for my remaining days for that also they are saying NO, which is gross violation of the trust and services they promised. Please do something.
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