Wrong product received

Complain ID : CCN042820   31  

Complaint Complaint Date: November 19, 2019
I ordered American tourister trolley bag on 23-Oct-2019 worth rs ~2699 and they delivered a Mop (jhadu pocha wala saaman) at the same time I raised the ticket for replace / return the item on 25-oct-2019 but they refused my complain.Please help me in this regard.
Complaint Against / To: Amazon

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