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NON REPLACEMENT OF DEFECTIVE MOBILE SET

Complain ID : CCN054283   26  

Complaint Complaint Date: August 19, 2021
  • State :  Assam
  • City :  Guwahati
  • Address: House No.31, Sewali Path, Hatigaon, Guwahati-781038
I purchased a Galaxy A 12 mobile from SAMSUNG on 30.7.2021 at Guwahati but it stopped working on 17th August. I asked the customer care head to replace the with a new one, But he insisting me for repairing it visiting service centre and repair it with my expanses. Since it is within warranty period I like the company should replace the same.
Complaint Against / To: SAMSUNG

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