Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Non refund Cheating by Club Jiva Team at Mahabaleshwar on 27th October 2016

Complain ID : CCN024273   45  

Complaint Complaint Date: November 14, 2016
Modified date: November 14, 2016
Club Jiva — Cheating by Club Jiva Team at Mahabaleshwar on 27th October 2016


I Mitesh Panchal visited Mahabaleshwar with my wife. On 27th October 2016, we met a guy named Raj (Mobile: 7083381611) and Kunal +919819372122 at market giving us some lucky draw coupons for Jiva Club on the occasion of their 5th Anniversary and asked us to visit the Panorama Hotel on 27th October Morning. 

He told us that there will be a small presentation and then we have to scratch the lucky draw coupon and then we will get any one of the prize from below options as part of their anniversary celebration:

1. LED TV
2. Tablet
3. Holiday worth Rs. 21, 000
4. Rs. 10, 000 Cash.

He also asked us to come with any Master or Visa Card (Credit/Debit) and ID Proof. We went there in morning and it took around 2 Hours. Ms. asked our Holiday Patterns and past holiday destinations and noted down the same on a form. Later on she went through brochure of their Resorts and explained Packages.

Initially we were asked to pay Rs. 54, 000 for 21 Nights Package. Later on their manager Mr. Parag Navare (Mobile: 9860101610) had discussion with us and he provided discount and gave final amount as Rs. 40, 000/- and he told that this amount will get converted into EMI of Rs. 1, 111 per month for 36 months. He used my Hdfc Credit card for the same and I found that he charged me for full Rs. 40, 000/-. I asked him about the same and he said that he has just blocked the limit of Rs. 40 000 and this will get converted into EMI of Rs.1, 111 automatically and told me not to worry about it. 

After all this we scratched the lucky draw coupon and to our surprise we found Holiday Coupon from Jiva Club which is totally useless as we will already have access to these resorts after becoming the member.

After returning to Mumbai I received my Hdfc credit card bill on 1st November and found the full amount of Rs. 40, 000 showing up and it is not converted into EMI as Mr. Parag Navare discussed.

They also informed me that there will be No Annual Maintenance Cost, and it is to be paid only in the year we go to their own resorts.

I am no more interested in Club Jiva membership and demand my Rs. 40 000 back immediately by RTGS/NEFT, failing which I will initiate filing FIR against Company and fraudsters and spread the same on various Social media platforms via Club Jiva Facebook Page, Twitter
Complaint Against / To: Club jiba

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.