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New AC motor was gone within a month - Sathya Agencies

Complain ID : CCN039104   62   Complaint's Reply

Complaint Complaint Date: June 13, 2019
Modified date: August 10, 2019
I have purchased Voltas 1.5 ton AC from Sathya Agencies on 5th May 2019 in Guduvanchery(Address: No.5, GST Rd, Near EB Bus Stop, Guduvanchery, Tamil Nadu 603202).

After the installation, 3 to 4 times I raise a complaint to them i.e hearing some noise when the AC is running.

I complained many times regarding this and after 2 weeks some technician comes and did the service.

After the service and I came to know the AC motor is fully damaged like(Motor coil was gone)

Since this is a new AC and only one month was gone, then how it is possible.

That technician said like, We had replaced the AC motor.

Please take the corrective action immediately.

Ph number: 8883680688
Complaint Against / To: Sathya agencies - Voltas AC

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    New AC motor was gone within a month by Voltas:

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    Dear Customer(Natraj M),

    Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.socialmedia@gmail.com.

    Regards,
    Voltas Online Team

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.