Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

NBPDCL Custumer Care Complaint Number

Complain ID : CCN014370   392   Complaint's Reply

Complaint Complaint Date: November 4, 2015

North Bihar Power Distribution Company Ltd.


 


Vidyut Bhawan Bailey Road


Patna


Patna District


Bihar


India - 800001


 


Customer Care Phone Numbers and Contacts


 


Phone:


+91 61 2250 4224


 


Mobile:


+91 94 3080 7821

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Ranjan kumar singh

    Singh by Ranjan kumar singh:

    (5 of 5)

    Adres problam

    Raghunath sahu

    Bijali vibhag sambandit suchana by Raghunath sahu:

    (5 of 5)

    Sir jee Hamare yaha 20 canjumar hai sar jee Lekin ham Log Lag Bhag 100 mitar tar Lagakar chala raha hu Lekin bijali vibhag kio Es Par Nahi dekh hara hai sar jee kripiya espar Dayan dijiye sar jee jald aapka shubh chintak Raghunath sahu parwa belhi panchayat ke nivasi

    Raghunath sahu

    Bijali vibhag sambandit suchana by Raghunath sahu:

    (5 of 5)

    Sir jee Hamare yaha 20 canjumar hai sar jee Lekin ham Log Lag Bhag 100 mitar tar Lagakar chala raha hu Lekin bijali vibhag kio Es Par Nahi dekh hara hai sar jee kripiya espar Dayan dijiye sar jee jald aapka shubh chintak Raghunath sahu parwa belhi panchayat ke nivasi

    NAVEEN KUMAR

    Power cuts problem by NAVEEN KUMAR:

    (5 of 5)

    Mere goan ka power cut bahut jyada hota hai. Aur power office fone kare to fone koi nhi uthata hai

    sundar kumar choudhary

    by sundar kumar choudhary:

    (5 of 5)

    dear sir mitter redding chalu hai aur check nahi hota hai aur bill jayda aata hai plz check miter reader boy sab kai pass jata hai aur hamara miter check nahi karta hi aur bill jayda aaraha hai plz check Account No. PKR-689 Consumer Id :BRL6231378 pokhram biraul darbhanga bihar pin-847203

    Aman

    Voltage fluctuations problem by Aman:

    (5 of 5)

    I live in darbhanga district at bhairopatti area,, ganj chowk pin number is 846009 in my area voltage fluctuations is too much from several days, please help

    Gaurav Kumar

    Voltage Fluctuations by Gaurav Kumar:

    (5 of 5)

    Sir,
    I am resident of sikandarpur area near Bihta in Patna .Here all time the voltage start's dwindling, and all wires are damage. Here every house has same scenario. So please sir take action

    Gaurav kumar
    Sikandarpur,Bihta(801103)

    Contact no-7856916434

    Manoj Gupta

    New Bill Meter and 4 Pole at my home without wire by Manoj Gupta:

    (5 of 5)

    Sub: New Bill Meter and 4 Pole at my home without wire
    Dear Sir/ Madam,

    I would like to Say that My Name Manoj Gupta Consumer ID: 12630081476 and A/C no BHS1684, Dev: Gopalganj, Sub Div: Kuchaikot I have made many times complain for installation of new Meter and installation of wire at 4 poles which was located beside my home last 1.5 years. Last Complain No 1001194158.

    I have given a written complaint JE. Sir and other concern department last 1 year but no body going to take any action. I am seek of and your what the hell service
    providing

    please install new meter and wire at 4 poles otherwise disconnect my connection i don't want to use your hell service.

    AVINASH KUMAR

    I M YOUR BILL PAYER by AVINASH KUMAR:

    (5 of 5)

    Dear Sir My Consumer No 400871254,,one Month Above My Conecation is Disconnect and My Bill already Paid,, so sir plz solve my Problem

    Saket Bhardawaj

    Mr by Saket Bhardawaj:

    (5 of 5)

    I am writing this to express my concern over the irregular and un-ethical behavior imposed upon us by NBPDCL Bettiah.

    Sir, we have paid our bill till the month of October 2016 (CA number-400344246) and suddenly for a duration of roughly 6 months NBPDCL has stopped sending us the bills. When I went to enquire about the reason fro the same, they (NBPDCL Bettiah) said that there was a system problem due to which the bills were not generated.

    After this a person from the NBPDCL Bettiah came to our home and said that he will be generating all the bills in back-date as ours is a 3-phase connection and the bills which were generated were for 1-phase. Now suddenly we got a bill of 60,000 rs and when I went and inquired, the actual bill for the period of 6-7 months for which the bills were not sent to out home was around 13,000 rs.

    Sir, as a customer I have few question to ask and I think that we deserve answers for them being a loyal customer:

    1. Why did NBPDCL went back and generated the bills in back-date?
    2. Every month till October 2016 an employee of NBPDCl used to visit out home and give us the bill, why did he not pointed out this 3-phase and 1-phase issue? Are we as customer at fault or NBPDCL as an organization is at fault?
    3. When we have a valid bill payment receipt will October 2016, how does it makes sense to again pay the bills?
    4. Is it ethical to suddenly impose a back-date bill of 60,000 rs against and original 13,000 rs for which the bills were not paid?

    We have sent a legal notice to NBPDCL Bettiah to explain this irregularities, but instead of giving us a valid explanation (which we deserve as we have always paid our bills till October 2016), the rowdy employees of NBPDCL Bettaih has cut-down our electricity supply. Is this behavior explainable?

    I request you to please look into this matter and make sure that NBPDCL is not harassing a customer just to hide its deficiencies.

    I have tried raising multiple complaints but to no avail. Please look into this matter and help us out!

    Also, I request you to please restore our electricity supply

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.