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My parcel haven't delivered since 18 months even after complaining 100s of times no refund got

Complain ID : CCN054597   49  

Complaint Complaint Date: September 4, 2021
Hello sir..
I have book a courier on 19th feb 2020
In madhur courier services consignment number is 501596792. The parcel contains a wireless earbuds costs rupees 9000.
Even after contacting and complaining many times i didn't get any proper response.
Kindly help me out to get refund.
Complaint Against / To: Madhur courier services

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