Money not refunded yet after transaction failed at merchant...

Complain ID : CCN056543   69  

Complaint Complaint Date: January 28, 2022
I made a transaction on 3rd january 2022 of Rs 19983 through mobikvik Upi, money deducted from my bank account but not reflected in coindcx inr wallet, as transaction declined by coin DCX ...
But after, I didn't got my refund back....
I request u to refund my money...
Below is a bank statement of my account and transaction details from merchant...
Complaint Against / To: Amount not refunded

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