Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Misbehavior of shop owner and staff

Complain ID : CCN048772   29   Complaint's Reply

Complaint Complaint Date: October 15, 2020
Respected sir/madam I would like to draw your attention towards my recent experience with the above mentioned shop and his owner ,I went there to purchse Goddess idol as the shop is dealing in antique kind material statues and they were selling it according to weight 950₹ per kgs ,few days back I already purchased 3-4 idols from their shop, I requested them to exchange the small size idol with the bigger one I will pay the difference amount but they denied i again requested but this time they not only refused my request but started shouting on me ,the Shop owner who was around 45 in age he and his staff told me to get lost from their shop it's their choice they also said go and make our complain we don't mind ,one of the male staff even gave pose for a photo after removing his mask for his complaint, then his father who was an old man came towards me for a second I thought he came forward to settle the issue and to scold them for their inappropriate behaviour I was complete shock when he also support them and said leave our premises right now ,their behaviour was full of arrogance .being a woman from a decent family I didn't expect this kind of behaviour from any person or a shopkeeper whether it's small or bigger one, a rich or poor ,I felt soo humiliated and insulted and quite disturbed from the incident, no body has right and authority to insult other seems they have no morality ..I hope soon the appropriate action will be taken on my complaint In order to provide mental peace.. Thanks in anticipation
Complaint Against / To: Rattan Lal Brij Mohan Lal

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    SMITA RATH

    Cheated the customer by SMITA RATH:

    (5 of 5)

    Five star shop Lagpat Nagar owner cheated me after shoppingthe amount2600 he did not give me the dresses and take money from me.

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.