Jio sim recharge, Out going and internet barred for Mobile No. 7985130053
Complain ID : CCN027196 36
Complaint
Complaint Date: May 6, 2017
Modified date: May 7, 2017
- State : Delhi
- City : East Delhi
- Address: S/o Munni Lal Mishra T/F R.K. Block Jain Road Near Dwarika Mod Matro Station New Delhi -110059
Hi,
I have Jio sim recharge with 99 and 309 at 8th of april 2017 to confirm the recharge i had called 2 times to Jio customer care on 15th April 2017 and they confirmed that recharge has been success fully now can enjoy the service. but now the problem rise date 4th May they barred the outgoing and Internet speed slowed down for this problem when i called to customer care first they said you had not recharge any plan you need to recharge and i called again they said they are facing technical problem and said it will resolve with in 2 hour. every time i called they are giving 2 hour but not resolving the problem and even some of them talked very badly and its like mentally harassment, i had bought this sim from UP east now i am in Delhi and i am facing this problem from last 3 days.
I have Jio sim recharge with 99 and 309 at 8th of april 2017 to confirm the recharge i had called 2 times to Jio customer care on 15th April 2017 and they confirmed that recharge has been success fully now can enjoy the service. but now the problem rise date 4th May they barred the outgoing and Internet speed slowed down for this problem when i called to customer care first they said you had not recharge any plan you need to recharge and i called again they said they are facing technical problem and said it will resolve with in 2 hour. every time i called they are giving 2 hour but not resolving the problem and even some of them talked very badly and its like mentally harassment, i had bought this sim from UP east now i am in Delhi and i am facing this problem from last 3 days.
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