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Gas Geyser is not Working

Complain ID : CCN048748   62  

Complaint Complaint Date: October 15, 2020
Dear Sir

I have purchased the gas geyser of your company last year on 11 OCT 2019 for my home . It had worked till last winter . I have checked it in the Month of August 2019 just to ensure as the winter season is coming ,it had a problem than I call your service engineer. He checked the pipe and said that the problem was in the net and he has cleaned the net and shows it is working fine .

Since than It has not been in use . today I needed hot water, but it did not start . It is very
surprising that your product went out of order only after one season , I was not expecting such type of quality of product from a company like yours.

Warranty expired only four days before as this geyser was used only till April 19 since than it was not in use . So I request you kindly consider it in warranty .Please send your engineer to repair it as soon as possible.

Thanks
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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.