Flipkart.com received used karbon mobile instead of iphone 7

Complain ID : CCN031360   24  

Complaint Complaint Date: April 7, 2018
Modified date: April 13, 2018
I have ordered iphone 7 in flipkart and I have got used karbon mobile, when I copmlained against this they told that they will resolve my issue 11 days have been passed and today they closed my complaint without any information. When I tried customer care they are not responding.Please help me in this issue.
Complaint Against / To: flipkart

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