defects on product, want money back.

Complain ID : CCN013356   5  

Complaint Complaint Date: June 19, 2015
Modified date: June 19, 2015
I have order a dress which cost 2599/= but it is totally different and defective from the image available on the website.also the pattern are different. So I am not satisfied with the product I want my money back as earlier is possible so I can trust your website. I am your regular customer so I hope you took decision very fast. My contact no is- 8544369489. plz do.

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.