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Bajaj Electricals Air Cooler Custumer Care Complaint Number

Complain ID : CCN014453   32   Complaint's Reply

Complaint Complaint Date: November 4, 2015

Bajaj Electricals Air Cooler Custumer Care Complaint Number


 


51 Mahatma Gandhi Road Fort


Mumbai


Mumbai City District


Maharashtra


India - 400023


 


Customer Care Phone Numbers and Contacts


 


Phone:


+91 22 4128 0000

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    Srashti

    Bajaj Electricals - Pathetic Service by Srashti:

    (5 of 5)

    Hi
    I would like to apprise the higher management of Bajaj Electricals that your call center team & area supervisor team is not working pathetically.
    I am complaining since last 20 days for my gas stove and still, the problem has not been fixed properly. The flame came out from the regulator and due to which very dangerous incident took place a couple of times.
    After complaining 3 times, when I asked for a replacement of my gas stove, the call center team gave me 2-3 contact numbers of higher management. I don't want to include the names of them here, but truly I response which I received from their side is very careless. For replacement, only a sticker is required from the company's end which will hardly take 30 minutes. Also, the dealer from whom I purchased the stove is ready to replace the same. Only the Bajaj Electrical team consent is required for the same. I don't think so that this small piece of work takes 15 minutes to conclude.

    I would request the management team to kindly look into it and get my problem solved at the earliest so that any mishap due to leakage of gas can be prohibited.

    Also, request you to kindly train your team well so that they will be capable of solving consumers problems rather than giving rubbish answers.

    Thanks!

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.