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Tikona Internet - Charging internet bill without usage by tikona

Complain ID : CCN032480   32   Complaint's Reply

Complaint Forum Complaint Date: June 29, 2018
Modified date: July 4, 2018
  • State :  Maharashtra
  • City :  Pune
  • Address: Vishal Shrushti Residency Flt No -105 Galande Near Mathor Terrasa School Wadgonsher
My customer no.1121481642

I have requested tikona to close my connection because I shifted to other address but they give me to offer to hold the connection for 2 months with paying any charges now they are saying pay 2 months bill need to pay. I dont mind to pay that amount but they are not closing the connection.
Complaint Against / To: Tikona Internet

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    Tikona Care

    Charging internet bill without usage by tikona by Tikona Care:

    (5 of 5)

    Dear Subscriber,

    Greetings from Tikona.

    We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution.

    Regards,
    Tikona Care.

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.