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OneAssist Consumer Solutions Pvt Ltd Not returning handset model Xiaomi RedmiNote 3 Gold

Complain ID : CCN024209   34   Complaint's Reply

Complaint Forum Complaint Date: November 9, 2016
Modified date: November 9, 2016
  • State :  Maharashtra
  • City :  Mumbai
  • Address: B-36,ONGC COLONY Vidyavihar (East) RAJAWADI
cust.id1160433 My handset model Xiaomi/ RedmiNote 3 Gold 16G was picked up on Sep9 for repair But they are not returning my handset They are only changing due in the name of non availability of parts Last due date was NOv7 Till now they don't even bother to send a message I don't know how to get back my phone please help me from these cheaters
Complaint Against / To: OneAssist Consumer Solutions Pvt Ltd

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    OneAssist

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    Dear Customer,
    Greeting from OneAssist.....!

    We are unable to find any details, requesting you to kindly share the membership id or registered mobile number. Should you require any further assistance, please reach us at happytoassist@oneassist.in or 1800-123-3330

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    Team OneAssist

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.